Hello!
Mich Oui here.
Currently designing experience for sustainability, making secondhand the first choice 🌿
What sparks joy in me?
I feel a surge of happiness every time I see someone using the product I contributed to creating, whether it's in the MRT, malls, or anywhere, at any time!
My background
Being born and raised in Malaysia, I’ve learned to appreciate its diverse cultures, which has helped me collaborate effectively with people from all walks of life. I frequently find myself deeply empathizing with others during my interactions.
My experiences
Apr 2023 - Present
Lead Product Designer
@ Carousell
| Carousell
Lead both the seller and buyer experiences in Buyer Protection, to ensure a coherent experience to buy and sell items securely and conveniently
Lead the design for ReCommerce, overseeing the entire transactional process, from payments, deliveries and order management
Oct 2020 – Apr 2023
Senior Product Designer
| Carousell
Designed end-to-end experience for onboarding new payment providers and integrating delivery partners into the transactional flow
Formulated a design blueprint for key programs such as InstantBuy, Certified, and other recommerce initiatives, considering user experiences for both sellers and buyers across various touchpoints
Take the lead in conducting user and market research independently across various markets to identify user pain points, validate product concepts, ensure usability, and formulate a comprehensive product vision
Nov 2019 – Oct 2020
Interactive Designer
| Accenture Interactive
Created design solutions to enhance and simplify the user experience of intricate enterprise platforms and data dashboards
Responsible in end to end UI/UX process, from research to delivering implementation designs.
Produced high-fidelity prototypes and validating them through usability testing
Conducted comprehensive UX heuristic evaluations for commerce platforms and internal banking systems
Dec 2017 – Nov 2019
UI/UX Designer
| Boost E-wallet
Responsible for end-to-end design process, from user research, concept and strategy, wireframing, prototypes, visual and motion design
Worked closely with product owners, marketing and development team to deliver features
Designed key features such as merchant catalogue, bill payment, parking, loyalty program and gamification campaigns
Translate complex fintech requirements into easy-to-use experiences while adhering to the legal and security concerns
Created and maintained Boost design system
My experiences
Apr 2023 - Present
Lead Product Designer
| Carousell
Lead both the seller and buyer experiences in Buyer Protection, to ensure a coherent experience to buy and sell items securely and conveniently
Lead the design for ReCommerce, overseeing the entire transactional process, from payments, deliveries and order management
Oct 2020 – Apr 2023
Senior Product Designer
| Carousell
Designed end-to-end experience for onboarding new payment providers and integrating delivery partners into the transactional flow
Formulated a design blueprint for key programs such as InstantBuy, Certified, and other recommerce initiatives, considering user experiences for both sellers and buyers across various touchpoints
Take the lead in conducting user and market research independently across various markets to identify user pain points, validate product concepts, ensure usability, and formulate a comprehensive product vision
Nov 2019 – Oct 2020
Interactive Designer
| Accenture Interactive
Created design solutions to enhance and simplify the user experience of intricate enterprise platforms and data dashboards
Responsible in end to end UI/UX process, from research to delivering implementation designs.
Produced high-fidelity prototypes and validating them through usability testing
Conducted comprehensive UX heuristic evaluations for commerce platforms and internal banking systems
Dec 2017 – Nov 2019
UI/UX Designer
| Boost E-wallet
Responsible for end-to-end design process, from user research, concept and strategy, wireframing, prototypes, visual and motion design
Worked closely with product owners, marketing and development team to deliver features
Designed key features such as merchant catalogue, bill payment, parking, loyalty program and gamification campaigns
Translate complex fintech requirements into easy-to-use experiences while adhering to the legal and security concerns
Created and maintained Boost design system
Isaac
Senior Engineering Manager
Specifically on Door-to-door Delivery (D2D) project, with the number of screens and scope of it, Mich handled it with much grace and speed. She's always open to feedback (there was a lot of that for D2D), and is flexible with change (due to engineering scope concerns). This makes her incredibly easy to work with, yet ensuring that we create the most value for our users! I get feedback from my engineers how much they enjoy working with Mich. This makes her highly valuable on the team.
I want to call out Mich's Accountability. In short, I can always count on her to get her tasks done, in order to push projects forward, and enable the engineering team to start sprinting. I've seen this in every project I've worked with her on, from Recommerce to Seller. She sets her own timelines and meets them. Kudos, Mich!
Keith
Head of Product Design
In almost all your projects, you adopt a user-first mindset and start with the ideal user experience. Even if some details are scoped out due to engineering constraints, we have a plan for future iterations. Mich has demonstrated the ability to develop a design blueprint for a program like InstantBuy previously, thinking about the user experiences for sellers and buyers across multiple touchpoints and managing multiple design projects at the same time.
She is also skilled in research, often doing it independently to uncover the user's pain points. This allowed her to develop a clear vision for recommerce, and the individual touchpoints like Deal Methods, Checkout, etc.
Reginald
Senior Product Manager
User ambassador aware nomination note
I’d want to nominate and give appreciation kudos to Mich Oui, which have been very relentlessly resourceful in leading the discovery for our Delivery Vision project. This is a complex cross-domain projects which will enable Carousell to offer a convenient delivery services in the upcoming year, and critical to support Carousell 2.0 vision. She put a lot of though and despite all the technical complexities and challenges, she remains firm in ensuring what we are building are something human.
Yen Pei Tay
Founder of Simplify
I was privileged to work with Michelle on two design projects, she drives and put in tremendous quality deliverables end-to-end with every single feature being thought through carefully and designed into pixel-perfect details.
A humble individual with so much positive energy around her, Michelle is supremely organized, critical mission-focused and able to deliver under tight timeline. She keeps her client informed about the timeline and progress. She always advocates constructive conversations and she is quick to spot design-engineering gap, addressing it with alternative approach and actionable plan.
It's my honor working with an award-winning designer, she definitely possesses the right attitude and aptitude to go beyond her current capacity and I truly believe she can bring her talents and achievements to greater height!Alvina
UX writer,
Mich has been a valuable team member since she joined us. She had to hit the ground running, diving deep into certified phones and eventually InstantBuy. With IB, there was a lot of stakeholder management necessary and Mich always took them in her stead. She’s able to consider multiple perspectives while standing her ground when it comes to decisions that would affect user experience.
Mich is also very perceptive and she’s really good at thinking on her feet. During PD craft sessions, she always has constructive feedback and can iterate quickly on the spot to come up with possible design solutions to help her peers out.
How was it like to work with me 🤝
How was it like to work with me 🤝
Isaac
Senior Engineering Manager
Specifically on Door-to-door Delivery (D2D) project, with the number of screens and scope of it, Mich handled it with much grace and speed. She's always open to feedback (there was a lot of that for D2D), and is flexible with change (due to engineering scope concerns). This makes her incredibly easy to work with, yet ensuring that we create the most value for our users! I get feedback from my engineers how much they enjoy working with Mich. This makes her highly valuable on the team.
I want to call out Mich's Accountability. In short, I can always count on her to get her tasks done, in order to push projects forward, and enable the engineering team to start sprinting. I've seen this in every project I've worked with her on, from Recommerce to Seller. She sets her own timelines and meets them. Kudos, Mich!
Reginald
Senior Product Manager
User ambassador award nomination note
I’d want to nominate and give appreciation kudos to Mich Oui, which have been very relentlessly resourceful in leading the discovery for our Delivery Vision project. This is a complex cross-domain projects which will enable Carousell to offer a convenient delivery services in the upcoming year, and critical to support Carousell 2.0 vision. She put a lot of though and despite all the technical complexities and challenges, she remains firm in ensuring what we are building are something human.
Keith
Head of Product Design
In almost all your projects, you adopt a user-first mindset and start with the ideal user experience. Even if some details are scoped out due to engineering constraints, we have a plan for future iterations. Mich has demonstrated the ability to develop a design blueprint for a program like InstantBuy previously, thinking about the user experiences for sellers and buyers across multiple touchpoints and managing multiple design projects at the same time.
She is also skilled in research, often doing it independently to uncover the user's pain points. This allowed her to develop a clear vision for recommerce, and the individual touchpoints like Deal Methods, Checkout, etc.
Alvina
UX writer,
Mich has been a valuable team member since she joined us. She had to hit the ground running, diving deep into certified phones and eventually InstantBuy. With IB, there was a lot of stakeholder management necessary and Mich always took them in her stead. She’s able to consider multiple perspectives while standing her ground when it comes to decisions that would affect user experience.
Mich is also very perceptive and she’s really good at thinking on her feet. During PD craft sessions, she always has constructive feedback and can iterate quickly on the spot to come up with possible design solutions to help her peers out.
Yen Pei Tay
Founder of Simplify
I was privileged to work with Michelle on two design projects, she drives and put in tremendous quality deliverables end-to-end with every single feature being thought through carefully and designed into pixel-perfect details.
A humble individual with so much positive energy around her, Michelle is supremely organized, critical mission-focused and able to deliver under tight timeline. She keeps her client informed about the timeline and progress. She always advocates constructive conversations and she is quick to spot design-engineering gap, addressing it with alternative approach and actionable plan.
It's my honor working with an award-winning designer, she definitely possesses the right attitude and aptitude to go beyond her current capacity and I truly believe she can bring her talents and achievements to greater height!
We rise by
Lifting others
I've been on a mentorship platform 'ADP List' as both mentor and mentee. Here's what my mentees say about our interactions!
Outside of work
I do calligraphy ✍️
I've been doing calligraphy for 10 years and as a digital experience designer, I find it inspiring in maintaining an appreciation for tangible, physical arts and experiences.
I've worked with brands like Prada, Miu Miu, Crabtree and Evelyn, KOSÉ, Amway & more
Conducted more than 15 beginner and advanced level watercolour lettering workshops
Illustrated MPH Bookstores 2017 Calendar Design
Illustrated Art Book “What does your name mean?”
Thanks for
stoping by!
Thanks for stoping by!
I'm eager to build great products that users love. Let's collaborate!
Outside of work
I'm a self taught calligrapher
I've been doing calligraphy for 10 years and as a digital experience designer, I find it inspiring in maintaining an appreciation for tangible, physical arts and experiences.
I've worked with brands like Prada, Miu Miu, Crabtree and Evelyn, KOSÉ, Amway & more
Conducted more than 15 beginner and advanced level watercolour lettering workshops
Illustrated MPH Bookstores 2017 Calendar Design
Illustrated Art Book “What does your name mean?”
How was it like to work with me 🤝
Isaac
Senior Engineering Manager
Specifically on Door-to-door Delivery (D2D) project, with the number of screens and scope of it, Mich handled it with much grace and speed. She's always open to feedback (there was a lot of that for D2D), and is flexible with change (due to engineering scope concerns). This makes her incredibly easy to work with, yet ensuring that we create the most value for our users! I get feedback from my engineers how much they enjoy working with Mich. This makes her highly valuable on the team.
I want to call out Mich's Accountability. In short, I can always count on her to get her tasks done, in order to push projects forward, and enable the engineering team to start sprinting. I've seen this in every project I've worked with her on, from Recommerce to Seller. She sets her own timelines and meets them. Kudos, Mich!
Specifically on Door-to-door Delivery (D2D) project, with the number of screens and scope of it, Mich handled it with much grace and speed. She's always open to feedback (there was a lot of that for D2D), and is flexible with change (due to engineering scope concerns). This makes her incredibly easy to work with, yet ensuring that we create the most value for our users! I get feedback from my engineers how much they enjoy working with Mich. This makes her highly valuable on the team.
I want to call out Mich's Accountability. In short, I can always count on her to get her tasks done, in order to push projects forward, and enable the engineering team to start sprinting. I've seen this in every project I've worked with her on, from Recommerce to Seller. She sets her own timelines and meets them. Kudos, Mich!
Reginald
Senior Product Manager
User ambassador award nomination note
I’d want to nominate and give appreciation kudos to Mich Oui, which have been very relentlessly resourceful in leading the discovery for our Delivery Vision project. This is a complex cross-domain projects which will enable Carousell to offer a convenient delivery services in the upcoming year, and critical to support Carousell 2.0 vision. She put a lot of though and despite all the technical complexities and challenges, she remains firm in ensuring what we are building are something human.
Keith
Head of Product Design
In almost all your projects, you adopt a user-first mindset and start with the ideal user experience. Even if some details are scoped out due to engineering constraints, we have a plan for future iterations. Mich has demonstrated the ability to develop a design blueprint for a program like InstantBuy previously, thinking about the user experiences for sellers and buyers across multiple touchpoints and managing multiple design projects at the same time.
She is also skilled in research, often doing it independently to uncover the user's pain points. This allowed her to develop a clear vision for recommerce, and the individual touchpoints like Deal Methods, Checkout, etc.
Alvina
UX writer,
Mich has been a valuable team member since she joined us. She had to hit the ground running, diving deep into certified phones and eventually InstantBuy. With IB, there was a lot of stakeholder management necessary and Mich always took them in her stead. She’s able to consider multiple perspectives while standing her ground when it comes to decisions that would affect user experience.
Mich is also very perceptive and she’s really good at thinking on her feet. During PD craft sessions, she always has constructive feedback and can iterate quickly on the spot to come up with possible design solutions to help her peers out.
Yen Pei Tay
Founder of Simplify
I was privileged to work with Michelle on two design projects, she drives and put in tremendous quality deliverables end-to-end with every single feature being thought through carefully and designed into pixel-perfect details.
A humble individual with so much positive energy around her, Michelle is supremely organized, critical mission-focused and able to deliver under tight timeline. She keeps her client informed about the timeline and progress. She always advocates constructive conversations and she is quick to spot design-engineering gap, addressing it with alternative approach and actionable plan.
It's my honor working with an award-winning designer, she definitely possesses the right attitude and aptitude to go beyond her current capacity and I truly believe she can bring her talents and achievements to greater height!
Nice to meet you!
Let's
collaborate
2024 Mich Oui
Nice to meet you!
Let's
collaborate
2024 Mich Oui
Nice to meet you!
Let's
collaborate
2024 Mich Oui